Interview Series: Four Questions With … Nick Heppleston

Happy Monday and welcome to the 38th interview in this never-ending series of conversations with thought leaders in the connected systems space. This month, we’re chatting with Nick Heppleston who is a long time BizTalk community contributor, an independent BizTalk consultant in the UK, owner of BizTalk tool-provider Atomic-Scopeoccasional blogger and active Twitter user. I thought I’d poke into some of his BizTalk experience and glean some best practices from him. Let’s see how it goes …

Q: Do you architect BizTalk solutions differently when you have a beefy, multi-server BizTalk environment vs. an undersized, resource-limited setup?

A: In a word, no. I’m a big believer in KISS (Keep It Simple Stupid) when architecting solutions and try to leverage as much of the in-built scaling capabilities as I can – even with a single server, you can separate a lot of the processing through dedicated Hosts if you build the solution properly (simple techniques such as queues and direct binding are easy to implement). If you’re developing that solution for a multi-server production set-up, then great, nothing more to do, just leverage the scale-out/scale-up capabilities. If you’re running on a 64-bit platform, even more bang for your buck.

I do however think that BizTalk is sometimes used in the wrong scenarios, such as large-volume ETL-style tasks (possibly because clients invest heavily in BizTalk and want to use it as extensively as possible) and we should be competent enough as BizTalk consultants/architects/developers to design solutions using the right tool for the job, even when the ‘right’ tool isn’t our favorite Microsoft integration platform….

I also think that architects need to keep an eye on the development side of things – I’ve lost count of the number of times I’ve been asked by a client to see why their BizTalk solution is running slowly, only to discover that the code was developed and QA’d against a data-set containing a couple of records and not production volume data. We really need to keep an eye of what our end goal is and QA with realistic data – I learnt the hard-way back in 2006 when I had to re-develop an orchestration-based scatter-gather pattern overnight because my code wasn’t up-to scratch when we put it into production!

Q: Where do you prefer to stick lookup/reference data for BizTalk solutions? Configuration files? SSO? Database? Somewhere else?

A: Over the last several years I think I’ve put config data everywhere – in the btsntsvc.exe.config file (a pain for making changes following go-live), SSO (after reading one of your blog posts in fact; it’s a neat solution, but should config data really go there?), in various SQL Server tables (again a pain because you need to write interfaces and they tend to be specific to that piece of config).

However about a year ago I discovered NoSQL and more recently RavenDb ( which I think has got amazing potential to provide a repository for lookup/reference data. With zero overhead in terms of table maintenance coupled with LINQ capabilities, its make a formidable offering in the config repo area, not just for BizTalk, but for any app requiring this functionality. I think that anyone wanting to introduce a config repository for their solution should take a look at NoSQL and RavenDb (although there are many other alternatives, I just like the ease of use and config of Raven).

Q: What are you working on besides BizTalk Server, and what sorts of problems are you solving?

A: Good question! I tend to have so many ideas for personal projects bouncing around my head at any one time that I struggle to stay focused long enough to deliver something (which is why I need one of these on my desk – I am however working on a couple of ideas:

The first one is an internet proxy device based around the PlugComputer (see – which is a great little ARM based device that runs various flavors of Linux – to help parents ‘manage’ their children’s internet use, the idea being that you plug this thing into your broadband router and all machines within your home network use it as the proxy, rather than installing yet more software on your PC/laptop. I’ve almost produced a Minimum Viable Product and I’ll be asking local parents to start to beta test it for me in the next week or so. Amazingly, I’m starting to see my regular websites come back much quicker than usual, partly because it is running the caching proxy Squid. This little project has re-introduced me to socket programming (something I haven’t done since my C days at University) and Linux (I used to be a Linux SysAdmin before I moved into BizTalk).

My second project is really getting up to speed on Azure which I think is an absolutely amazing solution, even better than Amazon’s offerings (dare I say that?), simply because you don’t have to worry about the infrastructure – develop and deploy the thing and it just works. So I can learn Azure properly, I’m writing a RosettaNet handler (similar to the BizTalk RosettaNet Adapter), however I hope that some of this stuff will come out of the great work being done by the Windows Azure Service Bus EAI & EDI Labs Team in a similar vein to the EDI functionality being delivered on top of Azure.

I also continue to maintain the BizTalk Message Archiving Pipeline Component (shameless plug: download a free trial at, supporting existing customers and delivering great functionality to small and large customers worldwide.

Q [stupid question]: I saw that an interesting new BizTalk blog was launched and its core focus is BizTalk Administration. While that’s a relatively broad topic, it still limits the number of areas you can cover. What are some hyper-specific blog themes that would really restrict your writing options? I’d suggest, or What about you?

A: I actually investigated a while back as a website dedicated to, well, BizTalk Hotfixes. At the time I was really struggling to find all of the BizTalk Hotfixes relevant to a particularly obscure customer problem and couldn’t find an authoritative list of hotfixes. This issue has gone away to a certain extent now that we have CU’s for the product, but I think the idea still has legs, especially around some of the more obscure adapters (see for example) and it might be something to resurrect in the future if I ever get the time!

As for BizTalk Administration, it sounds like a narrow topic, but I think it’s just as important as the Dev side, especially when you think that the health of the underlying platform can make or break a solution. I also think admin specific content is also beneficial to the large number of SysAdmins who inherit a BizTalk platform once a solution goes live, simply because they are the ‘infrastructure guys’ without any formal or informal BizTalk training. I do quite a few health checks for clients where the underlying infrastructure hasn’t been maintained, causing major problems with backups, ESSO, clustering, massive data growth etc. The work produced by the BizTalk360 chaps is really helping in this area.

Thanks Nick, great stuff!

Author: Richard Seroter

Richard Seroter is Director of Developer Relations and Outbound Product Management at Google Cloud. He’s also an instructor at Pluralsight, a frequent public speaker, the author of multiple books on software design and development, and a former editor plus former 12-time Microsoft MVP for cloud. As Director of Developer Relations and Outbound Product Management, Richard leads an organization of Google Cloud developer advocates, engineers, platform builders, and outbound product managers that help customers find success in their cloud journey. Richard maintains a regularly updated blog on topics of architecture and solution design and can be found on Twitter as @rseroter.

6 thoughts

  1. Interesting interview. I do favor the SSO for lookup/reference data. Yet I will look into the NoSQL and RavenDb. Thanks for mentioning BizTalkAdminsblogging it in this interview. I happy with the attention it is getting. The current commitment is clearly visible. I agree with Nick’s statement that administrators often inherit an BizTalk environment without proper training. Fortunately training is available now through Quicklearn and Deep Dive by Tord G. Nordahl.

  2. Nice interview! Some really good questions. I did like the silly one at the end. Afterall BT admins end up supporting the application, and maintaining the entire environment. Nice reading. Kudos.

  3. I agree with Steef-Jan and Tord about the interview and the formal training.

    What newly trained BizTalk Administrators need is guidance. Many companies that are implementing BizTalk, bring in a BizTalk Architect consultant to provide guidance for their newly trained developers. They don’t realize that the newly trained BizTalk Administrator also needs guidance.

  4. Kudos to Richard and Nick for publishing interesting and informative interview. I have recently looked at various options mentioned above for storing lookup/reference data (BT config, SSO, custom db, external xml etc.) and each approach has its own (de)merits (like maintenance, import/export, custom UI etc) . I would like to try NoSQL/RavenDb solution suggested by Nick.

  5. Just like Nick I also do health checks for clients. I is not uncommon to see BizTalk solutions with suspended service instances dating back to the implementation date. BizTalk administration is getting way too little attention. Luckily that is changing (see comments above).
    I really like the proxy solution based on the plugcomputer. As an admin I like the simplicity of the solution. Just one box for all machines.

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